Cancellation and Return Policies

Canceling an Order

• Orders can be canceled anytime before they ship.
• If your order has already shipped, you’ll need to request a return instead.
• Approved cancellations are refunded to your original payment method.
• Refunds exclude payment processing fees (3–5%), which are not returned to us by the payment processor.

Request a Cancellation

Returns

• Returns are accepted for unopened products purchased from our online store.
• Return requests must be made within 30 days of purchase.
• You are responsible for return shipping.
• We’ll send return instructions after your request is submitted.

Refunds & Store Credit

• Refunds are issued to your original payment method.
• A 10% restocking fee is deducted from refunds.
• Choose store credit instead and the restocking fee is waived.

Request a Return

Damaged or Missing Parts?

Did you receive a product with broken or missing parts? Request Replacement Parts.